The playbook works — until the person who wrote it goes on vacation.
A process that lives in one head isn't a process yet.
Weak
All offerings
Partnership
Embedded Partner
A go-live machine your team runs.
Once the worst bottleneck is gone, the risk is drift. We stay embedded to keep the discipline in place — scoring new deals, reviewing every go-live — and keep handing the work back until you don't need us.
QuarterlyFrom $8,000Per month
Symptoms
Is this you?
New deals still surprise you, even though you've seen the pattern three times before.
Moderate
You want the discipline of a scored go-live without hiring a whole function for it.
Moderate
Method
What we do
So the integration surprises show up in the quote and the plan — not three weeks into a go-live that's already slipping.
And review what slipped, and what it cost, every month. Patterns you'd miss account-by-account get obvious when you look across all of them.
When something new breaks, you're not filing a ticket into the void. There's a response time you can count on.
The goal is to make ourselves unnecessary. Every month more of the rhythm runs without us, until the day your team doesn't need the call.
Deliverables
What you walk away with
- A scored intake for every new deal, run by your team with us on hand.
- A monthly go-live review: what slipped, what it cost, what changed.
- A standing escalation line with a response time you can count on.
- A quarterly playbook update as your product and your deals change.
Timeline
How it runs
A quarterly rhythm, month to month.
Each deal
Scored before kickoff, so the scope is honest from day one.
Monthly
Go-live review and a playbook tune-up with your team.
Quarterly
Reset priorities together against what actually changed.
On demand
Escalation line for when something new breaks.
One more thing
A question you might have.
Good — keep them. We're not a replacement, we're a diagnosis. Your solutions team is heads-down inside individual accounts; the scorecard looks across all of them and finds the pattern. Most of our findings end up executed by the team you already have.
Next step
Find out where your go-lives stall.
Twenty minutes. Bring the account that's been “in progress” the longest — we'll tell you what we'd look at first, free, whether or not you hire us.
Book the callOr email · hello@wearekade.com